Permission Sets/Security

Published on February 11, 2026 Feedback360

Permission Sets & Security Configuration Guide

Feedback360 User Access and Security Setup

Overview: This guide walks you through assigning permission sets, managing user roles, and configuring security settings for Feedback360. Follow the six steps below in order and refer to the screenshot under each step.

Before You Begin

• Feedback360 is installed in your org.
• You are signed in as a System Administrator or a user who can manage permission sets and users.
• You know which users need access to Feedback360.

Step-by-Step Configuration

Step 1

Figure 1: Step 1 of the permission set and security setup.

Step 2

Figure 2: Step 2 of the permission set and security setup.

Step 3

Figure 3: Step 3 of the permission set and security setup.

Step 4

Figure 4: Step 4 of the permission set and security setup.

Step 5

Figure 5: Step 5 of the permission set and security setup.

Step 6

Figure 6: Step 6 of the permission set and security setup.

Success check: Assigned users can sign in and open Feedback360 with the access you configured.

Troubleshooting

User cannot see Feedback360? Confirm the permission set is assigned to the user, and that the user is active and has the required license.

Insufficient privileges error? Review the object and field access in the assigned permission set, then ask the user to log out and back in.

Knowledge Article Number: KA-00165