Setup a Public Site to Host Survey

Published on February 11, 2026 Feedback360

Setup a Public Site to Host Feedback 360 Surveys

Setting up a public site for your Feedback 360 surveys ensures that respondents can access and complete them without needing to log in. Follow the steps below to create, secure, style and activate the site.

What you will complete:
1. Create the site 2. Enable public access 3. Configure theme 4. Add the survey component 5. Activate the site 6. Update Custom Settings

1. Creating the Site

Navigate to Setup in your Salesforce org.
In the Quick Find box, search for All Sites under Digital Experiences.
Click New to create a new site.
Select the Build Your Own (Aura) template and click Get Started.
Enter a Name for your site (e.g., "Survey"). The URL will automatically populate based on the name.
Click Create.

2. Enabling Public Access

From the site's workspace, click Builder.
Go to Settings (gear icon) > General.
Under Public Access, check the box for "Guest users can see and interact with the site without logging in."
Click the survey Profile link (under Guest User Profile) to configure permissions.

Figure 1: Guest User Profile link in the site General settings.

Configuring Guest User Permissions

On the Profile page, click Edit.
Click the Site Guest User link.
Navigate to Permission Set Assignments and click Edit Assignments.
Add the F360 Survey Guest User permission set to the Enabled Permission Sets column.
Click Save.

Important: Without the F360 Survey Guest User permission set, respondents will not be able to open or submit surveys.

3. Configuring Theme and Style

Return to the Site Builder.
Go to Theme > Configure.
Ensure Survey: Community Theme is selected in the Theme Layouts dropdown.

Theme Layouts selection
Figure 2: Selecting Survey: Community Theme in Theme Layouts.

Navigate to Advanced settings.
Click Edit Head Markup and paste the style code below for survey component positioning.
Click Save.

Configure the site page for the F360 Core - Survey component. Add the code below in the Head Markup in the builder.

<style>
  .pscsmtACSLC_Survey_Components_Parent{
    position:fixed!important;
  }
  .pscsmtACSLC_Survey_Question_Detail.top, .pscsmtACSLC_SurveyStart .top, .pscsmtACSLC_Survey_List {
    top: 96px!important;
  }
  pscsmt-psc-survey-time-tracker{
    position: fixed;
    top: 105px;
    width: 100%;
  }
  article.pscsmtACSLC_Survey_Question_Detail.slds-card.slds-show{
    top: 96px;
    display: block;
    height: 500px;
    overflow: auto;
  }
  .slds-card__body{
    padding-top: 100px;
  }
</style>

4. Adding the Survey Component

Open the Components panel and search for F360 Core - Survey.
Drag and drop the component onto the content area of the page.

Figure 3: Dragging the F360 Core - Survey component onto the page.

In the component configuration panel, set the following:

Survey Record SFDC ID: {!v.recordId}
Redirect to My Pending Surveys on Finish: True

Click Publish at the top right of the builder.
Enter a description and click Publish again to make the site live.

5. Activating the Site

Return to the site Workspaces and click Administration.
Go to Settings.
If the status is "Preview," click Activate.
Copy the Site URL — this is the base URL you will use for your surveys.

6. Finalizing Custom Settings

Go back to Salesforce Setup and search for Custom Settings.
Find Survey Settings and click Manage.
Click Edit and paste your copied Site URL into the SurveySiteBaseURL field.

SurveySiteBaseURL custom setting
Figure 4: Pasting the Site URL into SurveySiteBaseURL.

Click Save.

Done! Your public site is now fully configured and ready to host Feedback 360 surveys.

Troubleshooting: If respondents are prompted to log in, confirm the site is Activated, guest access is enabled, and the F360 Survey Guest User permission set is assigned.

Knowledge Article Number: KA-00171