External Document Import

How to Import a Document

Follow these steps to import your local file:

  1. Open the DRTE Editor

  1. Locate the Import Button: On the editor toolbar, click the Import Icon (the "Upload" arrow icon).
  2. Select Your File:

  1. Process and Review: The system will process the file and render the content directly inside the editor window.







3. Supported File Types & Behavior

While the process is identical for both file types, the editor handles them differently based on the source formatting:

Microsoft Word (.docx)


Adobe PDF (.pdf)




4. Best Practices for Sales Teams






5. Frequently Asked Questions (FAQ)

Q: Can I edit the text after I import a PDF? A: Yes, once the content is rendered in the DRTE, it becomes standard HTML text. However, for heavily formatted PDFs, some text may import as an image or require re-spacing.

Q: Will the "Track Changes" from my Word document show up? A: No. 

Q: Is there a file size limit? A: 5MB is recommended for optimal performance.

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