Manage Survey Questions

1. Accessing the Question Manager

• Navigate to your Survey Details page.
• Click the Manage Questions button located in the top-right toolbar.
• In the "Survey Questions" pop-up window, click Add First Question to begin.

2. Setting Up a Question

When adding a question, you have several configuration options:

Basic Setup

• Question Text: Type your primary question in the text field.
• Is Required: Toggle this checkbox to make the question mandatory or optional.
• Type Selector: Click the dropdown next to the text field to define the response format (e.g., Yes/No, Select One, Text, etc.).

Answer Configuration

• Manual Entry: Type individual answers into the answer fields. 
• Templates: Use the Apply answer template dropdown to quickly populate common response sets.
• None of the Above: Optionally include a "None of the Above" choice.
• Labels for Comments: If the main question text is limited by character count, use the Label for Additional Comments box to provide further instructions or context.

Scoring for Mock Tests

• Correct Answers: For quiz-style surveys, enter the correct answers in the dedicated field. Use semicolon-separated values in the same order as defined in the answer list to enable automated scoring.

3. Supported Question Types

Feedback 360 supports a wide variety of formats to suit different data needs:

• Binary/Selection: Yes/No, Select (One), Select (Multiple).
• Quantitative: Number, Price ($), Percent (0%-100%).
• Qualitative: Text, Email, Date/Time.
• Ratings: Bad-Awesome Quality Rating, Likert Scale (Dissatisfied-Satisfied), Emotions Rating (1-5), Likely-Unlikely Number Rating (0-10).

4. Conditional Question Routing

You can create a dynamic survey experience by showing specific questions based on previous answers.

• How to add: Click the Hierarchy Icon (Add a conditional question) next to a "Select One" (Yes/No) question.
• Logic: Specify which response (e.g., "Yes" or "No") triggers the follow-up question.
• Behavior: Conditional questions remain hidden unless the respondent selects the specific trigger answer from the parent question.