Quick Start Guide

1. Setup in Lightning App Builder

To add the carousel to your page:


2. Managing Banner Content

Content is managed via Custom Metadata Types. This allows you to update the carousel without editing the page layout.

Accessing Records

  1. Go to Setup.
  2. Search for and select Custom Metadata Types.
  3. Find PSC Carousel Banner Item and click Manage Records.

Adding/Editing an Item

Click New or Edit on a record to configure the following fields:

SectionFieldDescription
GeneralLabel / NameInternal identification for the record.
Display OrderThe numerical sequence in which the banner appears.
App Name FilterEnsures the item only shows in specific apps (e.g., Service Console).
HeaderImageThe URL for the banner's background image.
BodyTitleThe main heading displayed on the banner.
Body ContentA brief description or announcement text.
YouTubeEmbedURL(Optional) Link to embed a video directly.
FooterButton Label / LinkDefine the text and destination for up to two action buttons.


3. Best Practices


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