Issue
Resource Grid Load Fail - Intermittently

Product
QuoteX

Issue Number
I-5
Legacy Issue Number
I-002026
Issue Name
Resource Grid Load Fail - Intermittently
Status
Complete
Additional Information

Users intermittently encounter an issue where the resource grid fails to load or display properly on the timeline. This inconsistency disrupts the expected functionality and user experience

Detected Date
10/20/2023
Workaround

Refresh the browser tab containing the Pre Sales Cloud User App.


Navigate back to the timeline of the selected quote.


Verify that the resources tab now loads as expected.

Priority
Steps to Reproduce

Open the Pre Sales Cloud User App.


Navigate to the "Quotes" section within the application.


Select a specific quote from the list.


Open the existing timeline associated with the selected quote.


In the timeline view, navigate to the "Resources" tab.

Defect Type
Performance
Severity
3-Major
Fixed In Version
Closed in v1.72