Issue
Resource Grid Load Fail - Intermittently

Issue Number
I-5
Product
QuoteX
Legacy Issue Number
I-002026
Detected Date
10/20/2023
Fixed In Version
Closed in v1.72
Closed Date
3/8/2024

Issue Name
Resource Grid Load Fail - Intermittently
Additional Information

Users intermittently encounter an issue where the resource grid fails to load or display properly on the timeline. This inconsistency disrupts the expected functionality and user experience

Steps to Reproduce

Open the Pre Sales Cloud User App.


Navigate to the "Quotes" section within the application.


Select a specific quote from the list.


Open the existing timeline associated with the selected quote.


In the timeline view, navigate to the "Resources" tab.

Workaround

Refresh the browser tab containing the Pre Sales Cloud User App.


Navigate back to the timeline of the selected quote.


Verify that the resources tab now loads as expected.

Status
Complete
Defect Type
Performance