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Users intermittently encounter an issue where the resource grid fails to load or display properly on the timeline. This inconsistency disrupts the expected functionality and user experience
Open the Pre Sales Cloud User App.
Navigate to the "Quotes" section within the application.
Select a specific quote from the list.
Open the existing timeline associated with the selected quote.
In the timeline view, navigate to the "Resources" tab.
Refresh the browser tab containing the Pre Sales Cloud User App.
Navigate back to the timeline of the selected quote.
Verify that the resources tab now loads as expected.