Issues

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19 items • Sorted by Issue Number • Filtered by All issues • Updated a few seconds ago

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I-10I-002031Intermittent Failure of PDF Export on Generate SOW PageQuoteXCompleteIntermittent Failure of PDF Export on Generate SOW PageUsers intermittently encounter an issue where the PDF export functionality on the "Generate SOW" page fails to export the Statement of Work (SOW) content. Despite successful initiation of the export process, the resulting PDF document occasionally lacks the intended SOW content, resulting in incomplete or blank exports. 5/2/2024Closed in v1.755/23/2024
I-13I-002032When attempting to utilize the "Download Excel" feature on the timeline for the first time, users experience an issue where the download process becomes stuck indefinitely. Despite initiating the download, the system fails to complete the action, leavingQuoteXCompleteWhen attempting to utilize the "Download Excel" feature on the timeline for the first time, users experience an issue where the download process becomes stuck indefinitely. Despite initiating the download, the system fails to complete the action, leaving users unable to access the desired Excel file. 5/2/2024Closed in v1.755/23/2024
I-15I-002033Users have reported instances where the Calculated Average Cost in the Scope Size Effort Section of PSC QUoteX is inaccurately computed. Despite inputting correct data, the system occasionally fails to generate the expected average cost.QuoteXCompleteUsers have reported instances where the Calculated Average Cost in the Scope Size Effort Section of PSC QUoteX is inaccurately computed. Despite inputting correct data, the system occasionally fails to generate the expected average cost.5/6/2024Closed in v1.745/16/2024
I-16I-002034Mixed-Up Text in PDF Generated via "Generate SOW" Feature in QuotexQuoteXAs DesignedMixed-Up Text in PDF Generated via "Generate SOW" Feature in QuotexUsers have reported that the text within the PDF documents generated using the "Download PDF" feature under the "Generate SOW" (Statement of Work) navigation item in Quotex is getting mixed up. This issue leads to jumbled, misplaced, or overlapping text, making the PDFs difficult to read and understand.5/20/2024As Designed1/24/2025
I-17I-002053Firefox Browser Only: Merge Action under the project plan tab of a Timeline View is causing javascript error.QuoteXCompleteFirefox Browser Only: Merge Action under the project plan tab of a Timeline View is causing javascript error.7/15/2024Closed in v1.7712/3/2024
I-18I-002051Unexpected Popup During SOW GenerationQuoteXCompleteUnexpected Popup During SOW GenerationEncountering an unusual popup box when generating the SOW in quotes.11/2/2024Closed in v1.7611/15/2024
I-19I-002050The navigation icons in the QuoteX console application are fixed and do not scroll with the scrollbar. This behavior causes the icons to become visually unmapped from their respective links, creating confusion for users and failing to meet usability expecQuoteXCompleteThe navigation icons in the QuoteX console application are fixed and do not scroll with the scrollbar. This behavior causes the icons to become visually unmapped from their respective links, creating confusion for users and failing to meet usability expectations.11/24/2024Closed in v1.7812/13/2024
I-2I-002023Timeline ExportQuoteXCompleteUsers are experiencing an issue with the Timeline Export to Excel feature, as it downloads the exported file in a corrupted state. Attempting to open the downloaded Excel file results in errors or unreadable content. This issue impacts the reliability of exporting timeline data9/6/2023Closed in v1.689/13/2023
I-20I-002055Delete 'Other Cost' From Timeline Library Need to delete an 'Other Cost' line item from a timeline library but am unable to do so.QuoteXCompleteDelete 'Other Cost' From Timeline LibraryNeed to delete an 'Other Cost' line item from a timeline library but am unable to do so.1/1/2025Closed in v1.791/24/2025
I-21I-002057Cancel Button on Create Quote Page Not Navigating BackQuoteXCompleteCancel Button on Create Quote Page Not Navigating BackThe Cancel button on the Create Quote page fails to navigate back to the Quote Request record. This issue occurs when a user clicks the Create Quote button on the Quote Request record page's related list. On clicking Cancel, no action is performed.1/1/2025Closed in v1.791/24/2025
I-22-Child roll-up values (Resources and "Other Fees") were delayed or sometime failing to sync intermittentlyQuoteXCompleteChild roll-up values (Resources and "Other Fees") were delayed or sometime failing to sync intermittently from the timeline to the Quote record.7/15/2025Closed in v1.857/23/2025
I-23I-002049Timeline Period Date Field UpdateQuoteXAs DesignedUpdating the psce__Date__c field via custom flow causes all timeline periods to have the same start date. This happens only when the flow is triggered by changes to the Opportunity's Close Date, while manual updates in QuoteX works fine.10/15/2024As Designed
I-3I-002024Generate SOW corrupted fileQuoteXCompleteUsers are facing an issue with the "Generate SOW" feature, as it downloads the Statement of Work (SOW) file in a corrupted state. Attempting to open the downloaded file results in errors or unreadable content. This issue impacts the functionality of the SOW generation process9/6/2023Closed in v1.699/20/2023
I-4I-002025Installation Guide Link - Not Accessible - PSC SetupQuoteXCompleteUsers are encountering an issue where the installation guide link is not accessible. Attempts to access the installation guide result in an error or an inability to reach the designated documentation. 10/12/2023Closed in v1.7010/20/2023
I-5I-002026Resource Grid Load Fail - IntermittentlyQuoteXCompleteUsers intermittently encounter an issue where the resource grid fails to load or display properly on the timeline. This inconsistency disrupts the expected functionality and user experience10/20/2023Closed in v1.723/8/2024
I-6I-002027"Unable to access v.readOnlyMode."QuoteXCompleteWhile in debug mode, users encounter a JavaScript error specifically related to the scope size effort sections. The error message states "Unable to access v.readOnlyMode." This issue is impacting the debugging experience12/21/2023Closed in v1.7112/29/2023
I-7I-002028difficulty opening Statements of Work (SOW) downloaded in DOC formatQuoteXAs DesignedUsers are experiencing difficulty opening Statements of Work (SOW) downloaded in DOC format on MAC devices using Microsoft Excel. 12/21/2023As Designed12/29/2023
I-8I-002029Timeline Grid intermittently appears as read-onlyQuoteXCompleteTimeline Grid intermittently appears as read-only2/28/2024Closed in v1.723/8/2024
I-9I-002030Odd behavior of SlickGrids (Scope Size Effort & Timeline) in Summer 24 Pre-Release OrgQuoteXCompleteOdd behavior of SlickGrids (Scope Size Effort & Timeline) in Summer 24 Pre-Release Org4/24/2024Closed in v1.735/10/2024